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We offer worldwide delivery for all our office products. Regardless of where you are located, you can place an order on our website, and we will ensure it is shipped directly to your address. Please note that shipping times may vary based on your location and the courier service used. We do not ship to P.O. boxes, so please provide a valid residential or business address when placing your order.
Once you place an order, it will be processed within 1-3 business days. During this time, we will prepare your items for shipment. You will receive an email confirmation once your order has been dispatched. Please ensure that your email address is correct to receive timely updates regarding your order status. If you have any questions about your order during this processing period, feel free to reach out to us.
We partner with trusted courier services to handle the delivery of your orders. The specific courier used may vary depending on your location and the size of your order. All deliveries will be fulfilled directly to the address you provided at checkout. You may be required to sign for your package upon delivery, so please ensure someone is available to receive it. If you are not available at the time of delivery, the courier may leave a notice with instructions on how to retrieve your package.
Shipping costs are calculated at checkout based on the delivery location and the weight of your order. You will see the total shipping cost before finalizing your purchase. We do not offer free shipping at this time, and all shipping fees are the responsibility of the customer. If you have any concerns about shipping costs, please contact us for clarification.
Delivery times vary based on your location and the courier service used. Generally, you can expect your order to arrive within 5-15 business days after it has been dispatched. However, please be aware that unforeseen circumstances, such as weather conditions or customs delays, may affect delivery times. We recommend checking the tracking information provided in your dispatch confirmation email for the most accurate updates on your orders delivery status.
Once your order has been shipped, you will receive an email containing tracking information. This will allow you to monitor the progress of your delivery. If you do not receive tracking information within a few days of your order being dispatched, please check your spam folder or contact us for assistance. Tracking your order is important to ensure you are aware of its status and expected delivery date.
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to us via email at [email protected]. Our customer service team is available to assist you with any inquiries you may have about your order or our shipping policy. We aim to respond to all emails within 24-48 hours. Thank you for choosing supplyball.com for your office product needs.